Frequently Asked Questions

General

As a member, your rent includes community events, on-demand maintenance through scanning the personalized QR code in the property, access to discounts at local collaborations, keyless entry at some of our buildings, Smart TVs, on-site laundry and more. 

Our coliving members also enjoy weekly cleanings of shared spaces (including the bathrooms!), WiFi, household essentials like cookware and cleaning supplies, a private furnished bedroom, and beautiful and furnished shared rooms.

Enter offers a wide range of units for a variety of needs and budgets. From coliving suites to private rooms or studios and 1- and 2-bedroom apartments: whatever you choose, you’ll find convenience, value, comfort and community.

No, there are no extra fees. Just the monthly rent and utilities payment. Yes, it can be that simple!

Our regular business hours are from 9:30 to 21:00 from Monday to Friday. 
 
Customer Service Contact: 
Phone +34 644 67 92 16
The document you need is a minimal rental contract of 6 months signed in person by both parties (you & the Enter Coliving representative).
 
You could ask for the appointment at our office on this link: https://calendly.com/mybluebrickscoliving/empadronamiento
 
However, the city council is really strict on the documents needed and they are making this procedure more complex. For that reason, it may happen at some point that the worker from the city council will ask more documents regarding your accomodation. 
 
Note: we are also working together with a professional agency that is taking care of empadronamiento requests for a relatively small amount of money. Ask us for their contact detials if needed.

Booking

The application process is easy and can be done online, or in person.

Once you’ve picked the home you like, chat with someone of our sales team to schedule a virtual or in-person visit.

After the visit, we ask you to provide us with some paperwork, so we can prepare the rental contract. If everything is ready, you sign your rental contract online and start packing your bags – simple as that!

Yes, if you need a room urgently we can move as fast as moving in the same day, if there is a room available. The steps to take are simple and fast. If you provide our team with all the necessary documents (ID, contracts, diplomas, bank account details, proof of sufficient capital) and can show us that you will be a right fit, then it is a go.

Yes, there are many reservations being done for people starting a new job or study in 6 months time and wanting to make sure that the room or apartment that they really like is not rented out already moving closer. In fact, on multiple platforms the availability of our portfolio is synchronized in real time. 

You can collect your keys in our office. At the moment of collecting the keys you should have already paid the deposit + the first monthly rent (or the prorrated rent if you enter during the month). If you pay by transfer, you should send us the bank receipt in advance to coliving@entercoliving.com
 
In order to request the appointment, please fill in this form:
 
Yes, this is possible and has an extra cost of 50 euros. It does also depends on our staff availability.
 
Fill in this form: https://calendly.com/bluecoliving/30min, and we will receive a message with the appointment you have scheduled.

Living

  • Respect the others living in the apartment
  • Damage by negligence will be paid by the tenant(s)
  • Products end of their lifetime with normal use will be replaced by us (example: a boiler that isn’t working anymore after 10 years)
  • Respect your neighbours living in the building
  • Change and throw away the garbage immediately when they are full
  • Clean the kitchen and the bathroom after using
  • Every tenant has a private shelf in the fridge and a drawer in the kitchen area
  • Smoking is only allowed at the balcony or outside area
  • Parties are not allowed
  • Turn off the electrical appliances after using it

Depending on the size of the room and the specific home, some of our rooms are perfectly suited for couples. Once you have applied, our team can give you more information.

Unfortunately, as much as we love animals, they’re not allowed in our homes.

The cleaning service is every week for 2 hours. The day and time are based on the schedule kept for all our apartments.

The cleaning service will only clean common areas in the apartment.

Common sense of our tenants regarding the cleaning service is key, as they will only clean to a certain level. They’re not obligated to do more than the contracted hours or to clean when there is a level of dirt that is not normal in our coliving apartments.  Example: accumulating too much garbage, not keeping the things superficially clean and tenants being unhygienic are not part of their tasks.

  1. Community events to get to know the other colivers, make friendships and make the most out of your stay in Spain.
  2. Cleaning service of 2 hours per week, in common areas.
  3. High-velocity internet service.
  4. A specialized maintenance team in case something happens.
  1.  Notify us the cancelation of the rental contract by email (coliving@entercoliving.com) with a minimum of one month in advance before the departure date.
  2.  You have to send us a detailed video of the room and its furniture right before leaving the room to the email: coliving@entercoliving.com. This video is the check out proof.
  3. On the day of departure you need to clean the room and keep it at the same standards (no missing or broken objects, clean, etc) that was delivered to you. If not, 50 euro will be hold from the deposit.
  4. You should deliver the key at our office on business hours. If this is not done, again 50 euros will be hold from the deposit.
  5. As soon as we receive the last invoices from the utilities companies we will send you to sign (digitally) the ending rental contract. On that contract you will find the final balance of your stay (deposit – non expected expenses (overspending of utilities + extra nights + other costs)).
  6. We will refund the deposit (less the balance) maximum one month after your departure.

Roommates

Our community members come from all over the world and consist of a diverse group of (master) students and young professionals between the age of 21 to 35.

We are doing an extensive screening before onboarding new colivers. This is including a background- and personality check in which we ask for the reason(s) of staying in the city where the room is based; normally being work and/or study. With the information gathered, we are doing a check with the current people living in the apartment to see if there could be a match. Sometimes also an introduction call between new and current colivers is taking place.

This totally depends on the characteristics of the apartment. We have a big range: from entire apartments to more than 5 rooms apartments.

Have a look at our available portfolio to see the latest availability.

Community

With our community events, we try to create longlasting memories for our colivers during their stay at Enter Coliving.

We facilitate events in which we, the current tenants and/or professionals are organizing events such as yoga sessions, bootcamp workouts, language exchanges, mountain hikes, after work casual drinks and many other events. Our whole community is invited to join. In this way, our colivers can get to know each other while having a good time.

Yes, in fact, many! We have been working hard on creating collaborations with cool local companies in the city we are active in, 

For example, 

  • Discounts in bars, restaurants, yoga classes and many other places
  • Being able to do a professional photoshoot memorizing your stay in Barcelona
  • Working in the best looking coworking offices everywhere in the city, for half the price you would normally pay
  • Renting a bike during your stay in Barcelona, with an exclusive discount

Simple: make sure to confirm via the contact details we are providing and mention ‘Enter Coliving’ upon reserving your spot!

Billing

The rental payments are completely automized, so you don’t lose time on planning your manual rental payment transaction every month. We will ask you to sign a direct debit document, so after your first month’s manual payment, the rent will be autmatically subtracted from your bank account. 

We will listen to your personal situation if you come from outside the EU or have difficulties with payments or opening a bank account in Spain.

Payments will be charges between the 1st and the 5th day of each month. Make sure your bank account has sufficient funds for the payment by the beginning of the month, because, if not, late fees apply.

Everything is taken care of for you automatically, no need to set up anything. We charge a fixed monthly fee of €50 for utilities that covers utilities including gas, water, and electricity up to that amount. If more is used, all tenants will need to pay their share of the extra costs.

In some apartments, a 1-month deposit is obligatory. In other apartments, there is the option to enter without a deposit. 

Translate »